EstateMate is the modern paperless solution to connect your community.
What makes us different? We are homeowners too. We developed EstateMate wearing our homeowner and trustee hats to address common communication problems associated with estate living.
Our unique mobile community app works like a central management system, designed to make the lives of trustees and homeowners infinitely easier.
EstateMate is the all-in-one platform that enables better communication between management companies, body corporates and their residents.
Your EstateMate application is set up fast, and it's so easy to use that you can hit the ground running within a few hours.
Get ready! We're confident this community management hub will change your life by transforming how residents and management of your estate connect.
Each community ecosystem is different, so why settle for a one-size-fits-all community portal that lacks what you need?
Our app is completely customisable to accommodate the demands of management, residents, service providers and everyone else involved.
There's nothing complex about management with EstateMate! With far more efficiency—and features—than WhatsApp, everyone within your estate can communicate constructively.
Homeowners, body corporate, service providers and more can engage with one another seamlessly on our secure, built-for-purpose mobile app.
Unlike conventional property management (where managing agents send one-way broadcast messages), EstateMate facilitates dialogue, allowing residents to communicate back.
There is no need to store countless telephone numbers and email addresses on your phone or worry about tracking conversations. You can chat to all the contacts you need within the app. All details are continually updated, and encrypted conversations securely stored.
Make the daily frustrations of lacking or delayed communication between residents and property managers or commercial tenants and facility managers a thing of the past. Managing your community has never been this simple and convenient. Our community app enhances communication and improves your reputation among stakeholders significantly.
Our mission is to integrate solutions that are important to the community management and security. If there is a preferred or existing access control and visitor management solution in your community, we will investigate the possibility of linking with them. These integrations have been very successful with many of our current communities.
Our live chat function allows instant messaging between you (as a resident) and management, who can respond on any subject immediately. There are no waiting times, phone queues or delayed emails.
As management, you can forward your messages to the management app group if the issue needs to be escalated, so everyone can have their say.
There are so many things that this community app can do. As a resident, you can report anything from a security issue to maintenance concerns or even a complaint.
Management teams are notified immediately, enabling timeous and appropriate resolution. Live chat, and the ability to pinpoint a fault's location, eliminates confusion and miscommunication.
Nothing should stop you from contacting security or management in an emergency! Our community app includes a silent alert button that signals appointed personnel with geolocation.
Customisation features let you designate who receives the alerts. In contrast, the anonymous tip-off feature enables users to discreetly submit reports with the confidence of their anonymity.
Ditch the paperwork—go digital for infinitely easier operational and legal governance! Our community app centralises, organises and streamlines the management of approvals.
All your data is securely stored, providing a digital "paper trail" of who submitted, approved or rejected requests with time stamps. If need be, the app even facilitates live discussions between residents and committees or management for fast, amicable dispute resolution.