What happens after you have submitted this form?
When a user decides to delete their account on an online platform or service, it initiates a series of actions to ensure their data and presence are removed from the system. Since our service level agreement with our clients legally requires retention of data created within communities, we perform data anonymization rather than removal/deletion of data.
Explanation of Data Anonymization
At EstateMate, we are committed to respecting your privacy and adhering to our service level agreement (SLA) with our clients. As part of this commitment, we retain data created within our communities to fulfill legal requirements and provide valuable insights while ensuring your personal information remains protected.
Here's how we handle data retention and anonymization:
1. Data Retention: Our SLA with clients necessitates the retention of data generated within our communities. This data is invaluable for various purposes, such as improving our services, enhancing user experiences, and complying with legal obligations.
2. Protecting Your Privacy: We take your privacy seriously. To safeguard your personal information, we implement a robust anonymization process.
3. Anonymization Process: When data is retained, we remove any personally identifiable information from it. This includes details like names, email addresses, phone numbers, and any other information that could identify you or other users personally.
By anonymizing data, we aim to strike a balance between providing valuable insights to our clients and safeguarding your privacy. Your trust in us is paramount, and we take every measure to protect your data while fulfilling our commitments under our SLA. If you have any further questions or need additional information, please feel free to contact us anytime. Your privacy is our priority.